By far the best insurance agent I have ever had. Friendly, courteous and caring are the words I think of when I think of Cami Sagvold and her team. They truly care about their customers, not just getting them into higher priced coverage. Anytime I have had to put in a claim, they follow through to make sure I am 100% satisfied. They have a customer for life!
A couple years ago, American Family switched our accounts to Cami Sagvold's office after our agent retired. To be honest, we weren't very happy about it! We were never asked where we wanted our accounts transferred to, but rather, just notified. It didn't take long for us to figure out that she had a top notch team! They always go above and beyond - it is so refreshing! We appreciate that THEY answer the phone - not a machine! They are ALWAYS super friendly, knowledgeable, and helpful with our insurance needs and questions! We HIGHLY recommend this agency!
Ive used American family for almost 15yrs, when my agent retired and his son took over i decided to look at a new agent. Called here to get a quote and explained my situation, they refused to give me a quote and recommended that I go back to my old agency. Ok, no problem. When I called my former agent the next week he was clearly upset and informed me that this company had emailed him and informed him I was looking for a new agent and that I was saying all a bunch of horrible things about his company, after a very awkward 10 min conversation he too refused to give me a policy as well. The whole thing was extremely unprofessional. Ended up finding a fargo agent that was very helpful and had no problem giving me a quote and policy.
I have received friendly and helpful service from the Cami Sagvold agency over the last few years. The true value of this agency is its employees. Whenever my children and I visit the office, we are delighted with the level of care and attention our concerns and questions receive. I also love that the office has a "kids corner" with books and toys. This is such a nice and family friendly touch!
Jenn has been absolutely wonderful. Everyone at this location was so very helpful anytime I have had insurance claim issues. It's immediately taken care of for me. I have emailed my rep on many occasions with questions for quotes, adding teen kids to policy and requesting she email me updated ins. cards. She has always responded within minutes.
American Family Insurance Sagvold Associates Inc is a US Insurance Agency based in Moorhead, Minnesota. American Family Insurance Sagvold Associates Inc is located at 16 4th St S, Moorhead, MN 56560, USA.
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